The Reservations page is the central record of every booking your restaurant has ever received. You can filter, search, and act on reservations from one table — whether you need to confirm a walk-in, cancel a no-show, or add a reservation that came in by phone.Documentation Index
Fetch the complete documentation index at: https://docs.koulis.ai/llms.txt
Use this file to discover all available pages before exploring further.
Filtering and searching
Three controls let you narrow the list to exactly what you need: Status filter — Click one of the pill buttons at the top of the table to show only reservations in that state:| Filter | Shows |
|---|---|
| All | Every reservation regardless of status |
| Confirmed | Reservations with confirmed status |
| Pending | Reservations awaiting your review |
| Cancelled | Reservations that have been cancelled |
Reservation table columns
The table on desktop shows the following columns for each reservation:| Column | Description |
|---|---|
| Date | The date of the reservation |
| Time | The booking time (HH:MM) |
| Guest | Guest name and email address |
| Party size | Number of covers |
| Notes | Any notes left by the guest or added manually |
| Status | Current status badge (pending, confirmed, or cancelled) |
Expanding a row
Click any row to expand it and see additional details:- Confirmation code — The unique code sent to the guest (e.g.,
#A4B7C2) - Email — Clickable
mailto:link to contact the guest - Phone — Clickable
tel:link to call the guest directly - Notes — Full notes text if truncated in the table
Confirming and cancelling
Each row has action buttons on the right that change depending on the reservation’s current status:- Pending reservation
- Confirmed reservation
- Cancelled reservation
Two buttons appear:
- Green check — Confirms the reservation and updates its status to
confirmed - Red X — Cancels the reservation. A confirmation dialog asks you to verify before proceeding — the guest is notified of the cancellation.
When you cancel a reservation, La Krème sends an automatic notification to the guest. Make sure the guest’s email or phone is on file before cancelling if you want them to receive the alert.
Creating a reservation manually
Use Add reservation to record a booking that came in by phone, in person, or through any channel outside the booking widget.Open the form
Click the Add reservation button in the top-right area of the page. A modal dialog opens.
Fill in the required fields
The following fields are required:
- Date — The reservation date
- Time — The booking time
- Covers — Party size (1–50 guests)
- Guest last name — The guest’s surname
Add optional details
You can optionally provide:
- Email — Used to send a confirmation to the guest
- Phone — Stored for reference and search
- Notes — Any special requests, allergies, or seating preferences
Save the reservation
Click Créer. The reservation is saved immediately and appears in the list with
pending status unless your confirmation mode is set to Automatic, in which case it is confirmed straight away.Reservation statuses
| Status | Meaning |
|---|---|
pending | The reservation has been received but not yet confirmed |
confirmed | The reservation is confirmed — the guest has a valid booking |
cancelled | The reservation has been cancelled and will not be honoured |